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In this article. Find out if EDF Energy offers the cheapest energy deal for your home. Use Which? Switch to compare energy prices. EDF Energy is ranked jointth out of 25 energy companies rated by 7, members of the public in the annual Which? It shares its ranking with E. Of the other big energy companies, Ovo appears a fair bit higher in our table — in joint-eighth spot. More expensive than competitors. They were very approachable and professional in dealing with my issue. The graphic below shows the breakdown of EDF's score from our latest survey.
Scroll down to find out how fast EDF answers the phone to customers, how its complaints handling compares with other suppliers and how its electricity fuel mix compares with competitors. Find out how EDF compares with other energy companies — see the full results of the best and worst energy companies.
In fact, British Gas and Eon scored identically on all aspects we asked customers about. EDF Energy customers were not positive about its value for money, for which it achieved a poor two-star rating. The highest-scoring provider managed five stars. EDF Energy has some cheaper deals, but they're not usually among the cheapest on the market.
Its out-of-contract tariff costs the maximum permitted under Ofgem's price cap, which limits how much energy suppliers can charge per unit of gas or electricity. Fixed for business tariffs. Freedom for business tariff. Help, advice and support. Contact us. Frequently asked questions. Gas and elec emergencies. Save energy. Electric vehicles. Start EV journey. Charging infrastructure.
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